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How to Change Strata Managers

Unhappy with how your property is being managed but not too sure how to go about changing your strata manager? It’s actually easier than you might think!

Successful and well-run strata schemes rely on the expertise of a professional and experienced strata manager. We want to make the transition from old to new strata manager as smooth as possible, so check out our easy to follow guide below.

  1. Check out your options. Research professional strata managers and obtain quotes. Select the best candidate.
  2. Obtain a copy of your agency agreement. You will need a copy of the agency agreement from the current agent to determine the expiration date and termination period. The introduction of the 2015 Strata Schemes Management Act specified new requirements for agency agreement and in particular removed the old continuous rollover of the agreement. These changes may also mean that your contract was automatically terminated on 30 May 2017.
  3. Convene a meeting. The services of a strata manager can only be terminated at a general meeting of the Owners Corporation. The same rule applies to the appointment of the new manager. There are four ways to have the motion considered:
    • The Strata Committee meets and resolves to convene a general meeting. The minutes of the Strata Committee are forwarded to the manager who must then convene a meeting
    • A petition signed by 25% of owners (based on unit entitlements) is forwarded to the managing agent instructing that a general meeting be convened.
    • If the annual general meeting is due any Owner can request a motion be included on the agenda.
    • Any Owner or the Owners Corporation can make an application to the NSW Civil and Administrative Tribunal for an order appointing a strata managing agent and the Owners Corporation can apply for an order terminating the strata managing agent.
  4. Pass the motion. At the meeting, the motions will need to be passed by the majority of owners, either in person, by proxy or written vote. Once the motions have been passed, sign the contract with the new strata management company.
  5. Handover to your new strata manager. Provide your new strata manager with the minutes of the meeting and the signed contract and they will be able to assist with the rest.

If the process still sounds complex, give us a call today and we can help walk you through it! Our friendly staff would love to hear from you – call us on 1300 01 2800.

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