Pet Applications

Want to keep a pet?

Want to welcome a pet into your strata home? Let us know by completing this application.

Frequently Asked Questions

General living and lifestyle

Can I have a pet in my apartment or townhouse under strata rules?


Most schemes allow pets with written approval. Submit a pet request through our Members section and we’ll guide you through the process based on your scheme’s by-laws.

What’s allowed in visitor parking, and can residents use those spaces?

Visitor spots are for short-term guests only. Residents must use their designated spaces — this helps ensure fair use and avoids parking disputes.

Is it okay to store bikes, boxes, or furniture in common areas?


No. Common property must remain clear for safety, access, and compliance reasons. Items left in shared spaces may be removed or result in a by-law breach.

What are the quiet hours or noise restrictions in my strata scheme?

Most schemes follow local council guidelines, but by-laws may include stricter noise limits. Avoid loud activity late at night or early mornings to respect other residents.

Can I put up decorations, security cameras, or satellite dishes on my balcony or exterior walls?

Any change that affects the external appearance may need approval. Check with us first — some items may breach by-laws or require a special resolution.

Renovations and installations

Do I need strata approval to install an air conditioning unit or ceiling fan?

Yes, especially if it impacts common property like walls or balconies. Submit a minor renovations request so we can assess and guide next steps.

What’s the difference between minor and major renovations in a strata lot?

Minor work includes things like kitchen updates or hard flooring. Major work affects structure, waterproofing, or external appearance — and usually requires a special resolution and by-law.

Can I change my flooring or install tiles without written permission?

Hard flooring often requires approval to ensure acoustic standards are met. Carpet replacement may not — but always check your scheme’s by-laws to be sure.

What’s the process for getting renovation approval from the strata committee?

Submit a detailed request with plans and impact details. We’ll review it with the committee and let you know what level of approval is needed.

Are there restrictions on renovating kitchens, bathrooms, or internal walls in a strata property?


Yes. Structural changes and waterproofing usually require formal approval. Cosmetic changes might not — but if in doubt, ask us before starting work.

By-law and behaviour issues

How do I report a neighbour for repeated by-law breaches or noise complaints?


You can report issues via our Members section or by contacting us directly. We’ll document the complaint and respond in line with your scheme’s rules.

What happens if someone renovates their unit without approval?

Unapproved renovations may need to be reversed or retroactively approved. The owners corporation can issue breach notices or take further action if required.

Who enforces strata by-laws and how are disputes handled?

The owners corporation enforces by-laws. We assist with communication, investigation, and resolution — or escalate to NCAT if informal steps don’t work.

Can the owners corporation fine residents for breaching by-laws?

They can apply to NCAT to issue a penalty if a by-law is breached and not corrected after formal notice. We’ll guide that process if needed.

What if a resident is smoking on balconies or common areas where it’s not allowed?

If smoking is restricted under your scheme’s by-laws, it may be considered a breach. Let us know and we’ll manage it sensitively and appropriately.

Practical Requests

How do I request a pet application, access device, or additional garage remote?

Visit our Members section to submit your request online. We’ll confirm receipt, process it promptly, and let you know the next steps or collection info.

What should I do if I lose my key, swipe card, or parking remote?

Submit a replacement request through our Members section. Charges may apply and we’ll confirm timing and collection once processed.

How long does it take for strata to process my request or application?

Most requests are processed within 3–5 business days. If additional approval is needed, we’ll keep you informed throughout.

Where can I find application forms for renovations, pets, or access devices?

All forms are available in our Members section. If you’re unsure which form to use, just get in touch and we’ll point you in the right direction.

Can tenants submit maintenance requests or do they need to go through the managing agent?

Tenants should report issues to their property manager first. Only lot owners or their authorised agents can submit maintenance requests directly to strata.

Our Service Regions

We’re proud to support strata communities across NSW — from thriving city suburbs to growing regional centres.

Continue the Story

Sydney Metro

Reliable management for busy suburbs and high-volume strata.

Central West NSW

Local, people-first strata for towns where trust matters most.

Northern Rivers

Reliable management for fast-growing, community-led regions.

Contacting Us

Request a Quote

For a tailored quote on strata management in NSW or related property services, simply complete the form on this page.

Member and General Enquiries

Please call us on 02 9553 0244 (Sydney Metro) or 1300 012 800 (Outside Sydney) or email info@absolutestrata.com.au

If you are a strata member please also see the quick links on the members page.

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