Renovation Application

Planning renovations?

Before you get started, view the Owner’s Guide to Cosmetic and Minor Works.
Complete the form below to make your application.

Frequently Asked Questions

How do I submit a strata repair request?

You can request a repair using our online form – quick, simple, and designed to get your issue to the right person fast. For after-hours strata management emergencies, check our emergency contact page.

What qualifies as a strata repair?

If the issue affects common property — like a shared light, roof leak, garage door, or stairwell — it’s typically a strata responsibility. For anything uncertain, submit the request and we’ll clarify next steps.

Will I get updates after I submit my request?

Yes. Once your request is logged, we’ll confirm receipt and keep you updated on progress. No chasing, no crossed wires — just clear, timely follow-through.

Can I request a specific tradesperson for my repair?

We’re happy to work with your preferred trades, provided they meet the necessary strata insurance and compliance requirements. Just include their details when submitting your request, and we’ll take it from there.

What if my repair request is declined or delayed?

Some repairs may need committee approval or further investigation. If a request can’t proceed immediately, we’ll explain why and let you know the next steps, including when it will be reviewed or reconsidered.

Do I need approval before submitting a repair request?

Not for common property issues, just submit the request and we’ll triage it from there. If it relates to something specific within your lot but could affect the building, feel free to reach out first, and we’ll point you in the right direction.