Dispute Resolution

couple heard noise from neighbour

When Strata Gets Sticky

Disputes are common in strata, but they don’t have to spiral. At Absolute Strata, we manage the tough stuff with clarity, calm, and compliance. We help resolve issues like:

  • Renovations without approval
  • Noise from hard flooring
  • Alterations to common property
  • Neighbour complaints or tension
  • Unclear communication between parties

We don’t take sides, we take action. Clients feel heard, supported, and relieved to have a process that restores balance.

If you own in a strata scheme, you have to deal with a strata manager, there’s no way around it. But that doesn’t mean the experience has to be frustrating. You may not choose the framework, but you can choose the people inside it – a team that’s respectful, professional, and genuinely focused on making things easier.

Woman stressed because of crack on wall

Renovation Headaches? We’ve Seen It All

From flooring upgrades to dodgy waterproofing and surprise window tinting, renovation-related disputes are some of the most common we handle. We investigate, clarify breaches, and guide owners through next steps – whether that’s retrospective approval or compliance works. No shouting matches. No stalemates. Just steady progress within strata law. Our aim is always a fair fix, not a band-aid.

A Clear Process, Not Just a Reaction

At Absolute Strata, we follow a structured process: assess the issue, review the by-laws, and facilitate next steps with professionalism and care. We act as a neutral voice, giving each party clarity around their obligations. If needed, we’ll guide you toward mediation or legal referral – but often, it doesn’t come to that. The difference? We help people feel informed, not inflamed.

Support That Protects Owners and the Scheme

Disputes aren’t just stressful, they can put a scheme at legal or financial risk. We help resolve issues early, properly, and in a way that protects both individual owners and the whole property. No loose ends. No hidden consequences. With Absolute Strata, resolution isn’t reactive – it’s thoughtful, consistent, and grounded in real support.

Caught in a dispute or facing uncertainty? We’ll help you navigate it, fairly, calmly, and with the right advice. Reach out to Absolute Strata for support grounded in strata law, steady communication, and a clear path forward.

Frequently Asked Questions

What types of disputes can a strata manager help resolve?

A licensed strata manager can help resolve a wide range of residential, commercial, and community scheme disputes — from disagreements over common property use and by-law breaches to communication breakdowns between owners or committee members. With experienced strata dispute resolution, we help de-escalate tension early, provide practical guidance, and act as a neutral third party when things get complicated. Whether it’s noise complaints or levy disputes, our goal is always to guide toward a fair, workable outcome.

How does Absolute Strata manage neighbour disputes?

We stay neutral, clarify expectations, and help all parties understand their rights and responsibilities under strata law – often diffusing issues before they escalate.

Can a strata manager enforce by-laws during a dispute?

Yes, we ensure by-laws are followed, and where needed, assist with issuing notices or guiding the owners corporation through further compliance pathways.

Do all strata disputes need to go to mediation?

Not always. We resolve many disputes early through good communication, education, and by setting clear expectations. Mediation is a last resort, not our first step.

What happens if an owner renovates without approval?

We assess the situation, review the by-laws, and help guide the next steps – which may involve retrospective approval, mediation, or rectification works.

What makes Absolute Strata’s approach to dispute resolution different?

We don’t fuel drama, we resolve it. Our process is calm, structured, and backed by real strata law experience. The goal is clarity, not conflict.

Our Service Regions

We’re proud to support strata communities across NSW — from thriving city suburbs to growing regional centres.

Continue the Story

Sydney Metro

Reliable management for busy suburbs and high-volume strata.

Central West NSW

Local, people-first strata for towns where trust matters most.

Northern Rivers

Reliable management for fast-growing, community-led regions.

Contacting Us

Request a Quote

For a tailored quote on strata management in NSW or related property services, simply complete the form on this page.

Member and General Enquiries

Please call us on 02 9553 0244 (Sydney Metro) or 1300 012 800 (Outside Sydney) or email info@absolutestrata.com.au

If you are a strata member please also see the quick links on the members page.

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