After Hours Emergency Contacts
For after-hours or public holiday emergencies, please refer to our Emergency Contact List, which is intended emergencies only during after-hours or holiday closure periods.
Please note that you may be responsible for any costs if the issue is not deemed an emergency or is not covered by strata.
For emergencies during business hours, contact your local office directly on (02) 9553 0244 or 1300 01 2800.
| Ambulance / Police / Fire | 000 |
| State Emergency Service | 132 500 |
Sydney |
|
| After Hours Emergency Support | 1300 541 845 * Fees apply |
| Ausgrid (Power) | 131 388 |
| Sydney Water | 132 090 |
| Jemena (Gas) | 131 909 |
Central West |
|
| Essential Energy | 13 20 80 |
| Orange | |
| Oldham Electrical | 0407 403 973 |
| Webflow Plumbing | 0475 862 669 |
| Bathurst | |
| Scott Mitchell Plumbing | 0437 586 279 |
| Kelso Electrical | 0439 725 778 |
| Dubbo | |
| BOCC Electrical | 0418 639 980 |
| Level Plumbing | 1300 102 012 |
Frequently Asked Questions
Who do I call for after-hours strata emergency repairs?
For after-hours strata management emergencies, use our dedicated emergency contact list provided on the website. It connects you with local trades and support.
Does strata cover emergency plumbing or electrical repairs?
Strata management emergencies include urgent situations that threaten safety, property, or essential services – such as flooding, power failure, gas leaks, or structural damage. If you’re unsure, contact our team before taking action.
Will I be charged for emergency callouts?
Yes — if the issue isn’t deemed a genuine strata emergency or falls outside strata responsibility, the cost may be passed on to you. When in doubt, check with our team first.
How does Absolute Strata handle strata management emergencies?
We act fast, communicate clearly, and work with trusted, pre-vetted trades to manage strata emergency repairs. We don’t disappear when things get difficult, we stay until it’s sorted.
Can I report a strata emergency online?
Yes. During business hours, contact your local office directly. For after-hours strata emergencies, refer to the emergency contact list on our site for urgent response options.
Quick Links for Members
Access key forms, updates, and emergency contacts to help manage your property smoothly and with confidence.
Our Service Regions
We’re proud to support strata communities across NSW — from thriving city suburbs to growing regional centres.
Continue the Story
Sydney Metro
Reliable management for busy suburbs and high-volume strata.
Central West NSW
Local, people-first strata for towns where trust matters most.
Northern Rivers
Reliable management for fast-growing, community-led regions.
Sydney Head Office
19/700 Princes Highway
Kogarah NSW 2217
PO Box 478
Kogarah NSW 1485
Dubbo Office
Level 1, Suite 4/64
Talbragar Street
Dubbo NSW 2830
Orange & Central West Office
109 Byng Street
Orange NSW 2800
PO Box 1401
Orange NSW 2800
Northern Rivers
PO Box 286
Lennox Head
NSW 2478
