Every building has its creaks, leaks, and surprises. What matters is how they’re handled. At Absolute, you won’t hear crickets or ‘we’ll get back to you.’ We respond quickly, coordinate smartly, and take full responsibility from request to resolution.
Even when your manager’s away, someone else steps in — because a repair request should never fall into a black hole. We believe trust is built in the quiet, unremarkable moments: the callback, the update, the job done right the first time.
Most strata disputes don’t explode overnight — they simmer. Misunderstandings, missing context, small frustrations that snowball. That’s why we don’t wait to step in. Absolute’s strata managers move early, listen first, and guide everyone toward a solution that stays. Renovation approvals, noise complaints, by-law breaches — we handle them with empathy, structure, and a cool head.
You get smart forecasting, real-world budgets, and reporting that informs decisions. We don’t just “manage” your finances — we make them work for you. Because great strata managers don’t just hold the line — they help you lead with confidence and keep the future in focus.
Most strata disputes don’t explode — they unravel. A miscommunication here, a renovation gone rogue, a noise complaint that festers. That’s why our strata managers step in early, listen carefully, and clarify what’s needed before tensions boil over. We don’t get defensive or escalate unnecessarily. We problem-solve with calm professionalism and care.
Whether it’s an unapproved change, a by-law breach, or just unclear expectations, we bring structure, empathy, and clear next steps. Dispute resolution isn’t about winning. It’s about restoring trust, protecting relationships, and helping the whole scheme move forward.
Strata law can feel like a maze — until someone shows you the map. Absolute Strata Services guides owners and committees through renovation approvals, bylaw creation, and SSMA compliance with confidence. We don’t drown you in jargon.
We explain what matters, why it matters, and how to get it right the first time. Because strata managers shouldn’t just enforce the rules — they should help you understand them. Compliance is protection, not punishment — And we’re here to untangle the mess — without the melodrama.
Frequently Asked Questions
What happens if a repair request is urgent but submitted after hours?
Absolute has clear pathways for urgent repairs, even outside business hours. If your request qualifies as an emergency (e.g. flooding, power failure, security breach), our after-hours support ensures it’s escalated and acted on promptly — with updates to keep you in the loop.
Can Absolute help explain financial reports to committee members?
Absolutely. We know not everyone speaks fluent spreadsheet. Our strata managers walk committees through key financials — including balance sheets, forecast plans, and levy positions — so everyone understands what’s happening, what’s next, and how decisions are being made.
What if a renovation has already been completed without approval?
If work was done without the right process, we’ll assess the situation and help the committee navigate retrospective compliance — including seeking legal advice or passing a new by-law if needed. We focus on resolution, not blame.
Do you help with creating or updating by-laws?
Yes — we assist with drafting, updating, and registering by-laws that align with both your scheme’s needs and the Strata Schemes Management Act. Whether it’s pet ownership, renovations, or behaviour rules, we’ll help ensure your by-laws are clear, compliant, and enforceable.
Can Absolute handle properties with a history of financial mismanagement?
Yes. If your scheme has struggled with levy arrears, missing reports, or unclear budgets, we’ll step in with structured systems, experienced oversight, and full transparency. Our goal is to rebuild trust — both in the numbers and in your strata manager.
What’s your approach to ongoing conflicts between neighbours?
Long-running disputes can erode the health of a scheme. We stay neutral but active — documenting key issues, clarifying expectations, and helping owners find a way forward. If needed, we assist with mediation referrals or tribunal preparation, always aiming to resolve things calmly and fairly.
Quick Links for Members
Access key forms, updates, and emergency contacts to help manage your property smoothly and with confidence.
Our Service Regions
We’re proud to support strata communities across NSW — from thriving city suburbs to growing regional centres.
Continue the Story
Sydney Metro
Reliable management for busy suburbs and high-volume strata.
Central West NSW
Local, people-first strata for towns where trust matters most.
Northern Rivers
Reliable management for fast-growing, community-led regions.
Sydney Head Office
19/700 Princes Highway
Kogarah NSW 2217
PO Box 478
Kogarah NSW 1485
Dubbo Office
Level 1, Suite 4/64
Talbragar Street
Dubbo NSW 2830
Orange & Central West Office
109 Byng Street
Orange NSW 2800
PO Box 1401
Orange NSW 2800
Northern Rivers
PO Box 286
Lennox Head
NSW 2478
