Meet the Team

Cassandra O’Connor - Director

Cassie O’Connor has been part of Absolute Strata’s DNA since the beginning. With over 25 years of hands-on experience, she has played a vital role in shaping how strata managers operate at every level. Her background in business and HR management informs a leadership style that is both strategic and people-first.  She is widely recognised in the industry for her expertise and professionalism.

Great service starts with great people, and you protect that by leading with care, clarity, and consistency. That’s how strong teams form and long-term trust sticks. – Cassandra

Lois O’Loughlin – Licensee in Charge

With a Bachelor of Commerce (Accountancy) and a Diploma in Leadership & Management, Lois blends financial acumen with operational clarity. She plays a pivotal role in steering Absolute’s compliance and governance, which are critical for effective strata managers in NSW.

Her background in finance and strata brings a clear, fair, and considered approach to every scheme. Known for her integrity and steady leadership, Lois helps raise the bar for how strata managers should lead and serve.

When the systems are solid, people can trust the process, and each other. That’s how you build something that actually lasts. – Lois

Clare Levitt - General Manager

Few strata managers bring the depth of experience that Clare does. With over 20 years at Absolute, Clare’s leadership is grounded in a practical understanding of what schemes need, and what people value.

She’s a trusted point of continuity across day-to-day operations, strategic planning, and committee relationships.

Clare exemplifies what the best strata managers in NSW offer: clarity, consistency, and a calm, capable presence when it matters most.

“When things run smoothly behind the scenes, everyone feels more secure. I’m here to solve problems early and support people properly – every scheme, every time.” Clare

Ashleigh Smith - Business Development

Ashleigh brings a client-focused edge to Absolute’s growth strategy. With over a decade in the property industry, she understands what people are really looking for in strata managers – clear communication, long-term support, and follow-through. Ashleigh plays a key role in expanding Absolute’s reach as a trusted name among strata managers in NSW, always focused on building lasting partnerships and delivering value from the first interaction.

“Good business starts with honest conversations. I build partnerships by listening, setting clear expectations, and showing up with reliability clients can count on.” Ash

Frequently Asked Questions

What is strata management and why does good management matter?

Strata managers handle repairs, budgets, meetings, and compliance. But great strata management goes further – it means proactive communication, reliable systems, and consistent follow-through. That’s what builds trust, reduces conflict, and helps your scheme run smoothly.

What makes Absolute Strata different from other strata management providers?

We don’t overpromise or overcomplicate. At Absolute, you’ll get consistent processes, clear communication, and a team that treats people with respect. Our clients stay with us because we deliver on what matters – real support, professional standards, and a steady hand when things get complex.

How do you switch strata management providers?

You’ll need to review your current contract and vote to appoint a new manager at a general meeting. We make the switch easy, guiding you through the process without pressure, confusion, or disruption.

Our Service Regions

We’re proud to support strata communities across NSW — from thriving city suburbs to growing regional centres.

Continue the Story

Sydney Metro

Reliable management for busy suburbs and high-volume strata.

Central West NSW

Local, people-first strata for towns where trust matters most.

Northern Rivers

Reliable management for fast-growing, community-led regions.

Contacting Us

Request a Quote

For a tailored quote on strata management in NSW or related property services, simply complete the form on this page.

Member and General Enquiries

Please call us on 02 9553 0244 (Sydney Metro) or 1300 012 800 (Outside Sydney) or email info@absolutestrata.com.au

If you are a strata member please also see the quick links on the members page.

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    Current Issues & Considerations

    Operational Insight

    Very involved – we like to be across everythingSomewhat involved – we review and guide where neededNot very involved – we prefer to delegate to our manager

    Expectations & Pain Points